Terms & Conditions

Terms & Conditions

TERMS AND CONDITIONS OF SALE

Last Updated: May 6, 2026

Welcome to Curlywork!

These Terms and Conditions of Sale (the "Agreement") apply to any order you place through www.curlywork.com and its subdomains (an "Order" and the "Website", respectively). You must read this Agreement carefully, and by placing an Order, you confirm that you have read, understood, and agree to be bound by:

(A) these terms and conditions in their entirety; and (B) any supplemental terms or policies in this Agreement which are stated to be incorporated into this Agreement.

IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT PLACE AN ORDER.

This Agreement is a binding agreement between you and Curlywork, LLC ("Curlywork", "we", "us", and "our").

Curlywork reserves the right to modify this Agreement at any time by posting the modified Agreement at www.curlywork.com/terms-and-conditions. Such modifications will be effective ten (10) days after such posting (unless we specify a later effective date). In such cases, we will also update the "Last Updated" date set forth at the beginning of this Agreement.

For customer support, please contact: hello@curlywork.com.

  1. DEFINITIONS AND INTERPRETATION

"Content" means any text, data, information, images, graphics, sounds, videos, audio clips, links, or similar materials.

"Digital Product" means any downloadable file, PDF, guide, journal, or other digital content listed for sale on the Website.

"Intellectual Property" means any and all inventions, discoveries, improvements, works of authorship, technical information, data, technology, know-how, designs, drawings, specifications, formulas, methods, techniques, processes, databases, computer software and programs, algorithms, architecture, records, documentation, and other similar intellectual property, in any form and embodied in any media.

"Intellectual Property Rights" means any and all rights, titles, and interests in and to Intellectual Property (under any jurisdiction or treaty, whether protectable or not, and whether registered or unregistered) and includes without limitation patents, copyright and similar authorship rights, trademark, trade name, trade dress and similar branding rights, and all goodwill associated with the foregoing rights.

"Law" means any federal, state, foreign, regional or local statute, regulation, ordinance, or rule, in any jurisdiction.

"Privacy Policy" means Curlywork's privacy policy available at www.curlywork.com/privacy.

2. ORDERS AND DIGITAL DELIVERY

Your Order is only an offer, and is subject to our acceptance of it. Acceptance occurs at such time that we have:

(a) provided you with an Order confirmation; and (b) received full payment of the purchase price of your Order.

Because our products are digital downloads, your Digital Product will be delivered to you immediately upon Acceptance via a download link sent to your provided email address and/or made available in your account. It is your responsibility to ensure that the email address provided is accurate and accessible. If you do not receive your download link within a few minutes of purchase, please check your spam or junk folder before contacting us at hello@curlywork.com.

We may, without liability, reject your Order at any time and for any reason prior to Acceptance, and in such cases we will cancel and refund your payment in full.

3. PRODUCT LISTINGS

We make significant efforts to accurately describe our Digital Products, including their contents, page count, and intended use. However, we do not guarantee that all product descriptions, images, or other product-related Content is entirely accurate, complete, or error-free. If you have questions about a product before purchasing, please contact us at hello@curlywork.com.

4. PRICING AND PAYMENT

4.1. Pricing. The price you pay for the Digital Product is the price displayed at checkout when you place your Order. While we make every effort to ensure pricing accuracy, errors may occasionally occur. If we discover a pricing error on your Order, we will notify you as soon as possible and give you the option to reconfirm your Order at the correct price or cancel it for a full refund.

4.2. Currency. All prices are listed in U.S. Dollars.

4.3. Payment Method. You may pay by debit card, credit card, or any alternative payment method offered at checkout. By placing an Order, you authorize Curlywork to charge your selected payment method immediately. You represent and warrant that you are authorized to use the payment method provided.

4.4. Taxes. You are responsible for any applicable taxes, duties, or governmental charges relating to your Order, including any sales or use tax where applicable.

5. REFUND POLICY AND GROWTH GUARANTEE

Because our products are digital downloads that are delivered and accessible immediately upon purchase, all sales are generally final once the file has been downloaded.

However, Curlywork stands behind the Curlywork Growth Tracker with our Growth Guarantee: if you have used the tracker consistently and have not seen measurable hair growth within six (6) months of purchase, we will issue you a full refund upon request. To request a refund under the Growth Guarantee, please email hello@curlywork.com with your order details and proof of use including showing before and after photos, tracking hair growth on relevant growth tracking pages, and product purchase receipts using the system.

Outside of the Growth Guarantee, refunds will not be issued for change of mind once a Digital Product has been downloaded or accessed. If you experience any technical issues with your download or file, please contact us at hello@curlywork.com before assuming a refund is not available—we will always do our best to resolve the issue first.

6. INTELLECTUAL PROPERTY

All Digital Products and Content available on the Website are the sole and exclusive property of Curlywork, LLC and are protected by applicable copyright, trademark, and intellectual property laws. Your purchase grants you a limited, non-exclusive, non-transferable license to download and use the Digital Product for your own personal, non-commercial use only.

You may not: — Reproduce, distribute, or resell any Digital Product in whole or in part — Share, upload, or make available any Digital Product to third parties — Modify, adapt, or create derivative works from any Digital Product — Use any Digital Product for commercial purposes without express written permission from Curlywork, LLC

Any unauthorized use of our Digital Products is a violation of this Agreement and applicable intellectual property law.

7. WARRANTY DISCLAIMERS

THE WEBSITE, DIGITAL PRODUCTS, AND ALL CONTENT AVAILABLE ON OR VIA THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATION, WARRANTY, OR GUARANTEE OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. CURLYWORK DOES NOT WARRANT THAT THE DIGITAL PRODUCTS WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS, OR THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

The hair growth results described in our marketing materials are intended to represent what is possible with consistent use of the tracker and its guidance. Individual results will vary based on hair type, health, lifestyle, and consistency of use, and nothing in our Digital Products constitutes medical or dermatological advice.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CURLYWORK, LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF ANY DIGITAL PRODUCT.

THE TOTAL LIABILITY OF CURLYWORK, LLC UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE RELEVANT ORDER.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Curlywork, LLC and its members, officers, employees, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your breach of this Agreement or your use of any Digital Product in violation of applicable law or the rights of any third party.

10. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the State of [Your State], USA, without regard to conflicts of law principles. Any dispute arising under or in connection with this Agreement that is not resolved informally shall be subject to the exclusive jurisdiction of the courts located in [Your County], [Your State].

Regardless of any applicable law to the contrary, any claim or cause of action arising under or in connection with this Agreement must be brought within one (1) year of when such claim or cause of action arose, or it will be permanently barred.

11. MISCELLANEOUS

11.1. Entire Agreement. This Agreement represents the entire agreement between you and Curlywork, LLC with respect to your Order and supersedes all prior agreements, representations, and understandings relating to the same subject matter.

11.2. Age Representation. You represent that you are at least thirteen (13) years of age and of legal age to form a binding contract. If you are between thirteen (13) and eighteen (18) years old, a parent or guardian must review and agree to this Agreement on your behalf.

11.3. Assignment. Curlywork, LLC may assign this Agreement or any of its rights and obligations without your consent. This Agreement is personal to you and may not be assigned or transferred by you without our express prior written consent.

11.4. Severability. If any provision of this Agreement is found to be illegal, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

11.5. Waiver. No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right.

11.6. Privacy. We collect and process certain data in connection with your Order in accordance with our Privacy Policy at www.curlywork.com/privacy, which is incorporated into this Agreement by reference.

11.7. Notices. Curlywork, LLC may send notices to the email address associated with your Order. You may contact us at hello@curlywork.com.

11.8. Force Majeure. Neither party shall be liable for any failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, war, governmental action, or natural disaster.

Questions? We're real people and we actually respond. Reach us at hello@curlywork.com.